Billing, Forms and Records

All patient and billing records are kept at our headquarters facility at 1399 Dean Forest Road. You can pay by mail in check or Money Order or online via MasterCard, Visa, Discover or American Express. Cash payments are accepted at the Headquarters facility ONLY. We accept most insurance company reimbursements with just a few exceptions. There is also a payment drop box near the entrance to Headquarters.

If you need to provide insurance information, you can download it below or we can fax or mail it to you. In order to obtain your medical records, you must complete a Medical Release form. Please contact the headquarters facility at 912-354-1011 for records charges. If you are undergoing financial hardship, you may qualify for our Uncompensated Care Program. Complete our detailed application (below) and return all requested documentation to us and we will determine eligibility.

ATTORNEYS

For inquiries regarding calls made before May 1, 2018, attorneys are welcome to contact us directly at 912-354-1011 for assistance. We are committed to facilitating clear communication and are here to address any questions or concerns you may have about these earlier cases. We appreciate your collaboration as we work together to achieve a smooth resolution.

For any inquiries related to calls made after May 1, 2018, we kindly ask that you reach out to our trusted external billing company, where expert assistance awaits you. You can easily connect with them by calling 1-800-814-5339 and selecting option 6. Alternatively, visit EMSMC’s website and look for the blue button designated for attorney requests; your needs will be efficiently addressed there, ensuring a smooth process for all involved.

At Chatham Emergency Services, our goal is to provide you with a hassle-free experience, particularly when it comes to managing your billing and insurance requirements. You can easily get in touch with us at 1-877-831-8375 or visit the EMSMC website. There, you can conveniently make a payment, submit your insurance information, and authorize us to file your claims on your behalf. We are committed to guiding you through each stage of the process, allowing you to focus on receiving the necessary care without the burden of dealing with paperwork.