DISPATCH CAREERS

The Communications Department is the heartbeat of our company, and our team remains dedicated to excellence in serving our community.  Our mission is to protect the health, safety and welfare of the community with pride, professionalism and compassion. We are the first link in the chain of public safety and are always looking for those willing to answer the call.

About Us

The Chatham Emergency Services Communications Department is a dynamic, team-oriented, fast-paced environment. We dispatch EMS resources to all of Chatham County, and fire department resources to many of the unincorporated areas of the county. CES does not dispatch for police departments or directly provide 911 services, but does have frequent contact with citizens and visitors to the county who are requesting emergency assistance. We dispatch over 80,000 medical as well as nearly 4,000 fire department calls for service anually out of our center

Apply Today, join the team!

Whether you have no experience and are willing to learn or are a veteran dispatcher we have a place for you! We have numerous training programs in place to help dispatchers acclimate to our center and environment. Apply today to learn more about how you can fit in at Chatham Emergency Services!

Our Positions

Dispatch Trainee

All of our dispatchers begin in a trainee phase. This can be direct training with one of our Communications Training Officers or through our occasional dispatch recruit academy. Dispatch Trainees learn the fundamentals of non-emergency call taking and progress to emergency call taking. Trainees then learn the Computer Aided Dispatch software and the skills needed for effective radio communications.

Dispatcher

Candidates earn the title of dispatcher once they are cleared from the initial training process. Dispatchers begin to learn the different roles within the communications center to include dispatching medical calls and dispatching fire calls. 

Advanced Dispatcher

Once a dispatcher has been cleared in all disciplines of the CES Communications Center have the opportunity to earn the title of Advanced Dispatcher. This involves the candidate being proficient in all channel operations, possess the ability to train other personnel, fill in for the Dispatch Lieutenant as needed, and other duties as assigned.

Dispatch Lieutenant

CES Dispatch Lieutenants are the shift supervisors of the communications center. They oversee between 4-7 other team members and assist with the day to day and call to call needs. Our Dispatch Lieutenant positions are a great transition into leadership and limited to only 4 total positions.

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Department Training

Chatham Emergency Services also has a Fire Division and EMS Division. Firefighters and EMS personnel undergo certification training specific to their discipline. Dispatchers have the opportunity to cross-train in other departments upon successful completion of Dispatch training. Some in-house training opportunities exist.

Our department by the numbers

Chatham Emergency Services covers Chatham County from several hubs around the county. This provides adequate coverage to all citizens and communities of the county.

Dispatchers

EMS Stations

Fire Stations

Calls each year

Full Perks & Benefits

7 Paid Holidays

Additional PTO Hours accrued on company approved holidays.

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New Live Fire Training Facility

Numerous courses offered throughout the year include NPQ and State level classes.

Annual Uniform Allowance

Get full uniform and boots yearly with included annual allowance.

Bereavement & Jury Duty Leave

Called to serve or going through a tough time? We've got your back.

Ambulance Restocking Crews

You run the calls. They do the rest!

Free Gym Memberships

Wellness plan with various locations throughout the county.

Medical, Dental and Vision Insurance

Cash payout each paycheck if our insurance is not needed.

Free Life Insurance = 1.5x Salary

Spouse and Children life insurance included as well.

401k with 150% Company Match

Traditional and ROTH options available.

Competitive Pay & Many Shift Choices

8, 12 & 24 Hour Shifts. Dependent upon position.

Free Annual Wellness Exams

Receive a full medical workup each year to help maintain your health.

Free Continuing Education Classes

Fire, EMS and Dispatch courses.

Birthday Gift Cards

A small gift from us to you, each year!

Free Long Term Disability

Short term disability also available.

Paid Time Off

Starting at 3 weeks per year with more hours accrued with seniority.

Co-Worker Financial Assistance Fund

HOOO - Helping One of Our Own Fund

College Tuition Discount

10% Discount with Columbia Southern University

Teladoc Service

With low $20 copay.

Flexible Spending Account (FSA)

Designated account to assist with health and dependent expenses.

AT&T FirstNet Available

Option to get unlimited talk, text, and data discount for cell phone.

New Fleet and Equipment

Progressive vehicle replacement schedule.