The Communications Department is the heartbeat of our company, and our team remains dedicated to excellence in serving our community. Our mission is to protect the health, safety and welfare of the community with pride, professionalism and compassion. We are the first link in the chain of public safety and are always looking for those willing to answer the call.
The Chatham Emergency Services Communications Department is a dynamic, team-oriented, fast-paced environment. We dispatch EMS resources to all of Chatham County, and fire department resources to many of the unincorporated areas of the county. CES does not dispatch for police departments or directly provide 911 services, but does have frequent contact with citizens and visitors to the county who are requesting emergency assistance. We dispatch over 80,000 medical as well as nearly 4,000 fire department calls for service anually out of our center
Apply Today, join the team!
Whether you have no experience and are willing to learn or are a veteran dispatcher we have a place for you! We have numerous training programs in place to help dispatchers acclimate to our center and environment. Apply today to learn more about how you can fit in at Chatham Emergency Services!
All of our dispatchers begin in a trainee phase. This can be direct training with one of our Communications Training Officers or through our occasional dispatch recruit academy. Dispatch Trainees learn the fundamentals of non-emergency call taking and progress to emergency call taking. Trainees then learn the Computer Aided Dispatch software and the skills needed for effective radio communications.
Candidates earn the title of dispatcher once they are cleared from the initial training process. Dispatchers begin to learn the different roles within the communications center to include dispatching medical calls and dispatching fire calls.
Once a dispatcher has been cleared in all disciplines of the CES Communications Center have the opportunity to earn the title of Advanced Dispatcher. This involves the candidate being proficient in all channel operations, possess the ability to train other personnel, fill in for the Dispatch Lieutenant as needed, and other duties as assigned.
CES Dispatch Lieutenants are the shift supervisors of the communications center. They oversee between 4-7 other team members and assist with the day to day and call to call needs. Our Dispatch Lieutenant positions are a great transition into leadership and limited to only 4 total positions.
Chatham Emergency Services also has a Fire Division and EMS Division. Firefighters and EMS personnel undergo certification training specific to their discipline. Dispatchers have the opportunity to cross-train in other departments upon successful completion of Dispatch training. Some in-house training opportunities exist.
Our department by the numbers
Chatham Emergency Services covers Chatham County from several hubs around the county. This provides adequate coverage to all citizens and communities of the county.
Calls each year
Full Perks & Benefits
7 Paid Holidays
Additional PTO Hours accrued on company approved holidays.
Free Continuing Education Classes
Fire, EMS and Dispatch courses.
New Live Fire Training Facility
Numerous courses offered throughout the year include NPQ and State level fire classes.
Annual Uniform Allowance
Get full uniform and boots yearly with included annual allowance.
Free Gym Memberships
Wellness plan with various locations throughout the county.
College Tuition Reimbursement Program
Up to $2500 in annual college tuition reimbursement.
Medical, Dental and Vision Insurance
Cash payout each paycheck if our insurance is not needed.
Free Life Insurance = 1.5x Salary
Spouse and Children life insurance included as well.
401k with Company Match Up To 4%
Traditional and ROTH options available.
Competitive Pay & Many Shift Choices
8, 12 & 24 Hour EMS Shifts. 24 Hour Fire Shifts. 12 Hour Dispatch Shifts.
Relocation Assistance Program
Get reimbursed for part of your travel and relocation costs!
Free Annual Wellness Exams
Receive a full medical workup each year to help maintain your health.
Birthday Gift Cards
A small gift from us to you, each year!
Bereavement & Jury Duty Leave
Called to serve or going through a tough time? We've got your back.
Paid Time Off
Starting at 3 weeks per year with more hours accrued with seniority.
Free Long Term Disability
Short term disability also available.
Co-Worker Financial Assistance Fund
HOOO - Helping One of Our Own Fund
College Tuition Discount
10% Discount with Columbia Southern University
With low $20 copay.
Flexible Spending Account (FSA)
Designated account to assist with health and dependent expenses.
AT&T FirstNet Available
Option to get unlimited talk, text, and data discount for cell phone.
New Fleet and Equipment
Progressive vehicle replacement schedule.
Adoption Assistance Program
Financial reimbursement available for child adoption related costs.